Terms of Purchase

These Terms of Purchase (“Agreement”) apply to all purchases of products and services made through Ovelnara Storia (the “Site”). This Site is owned and operated by HONGKONG COSONIC LIMITED (the “Company”). Your use of this Site and any purchase made through it are also subject to our Terms of Use and Privacy Policy, which are incorporated into this Agreement by reference.

Please review these Terms of Purchase and all related policies carefully before placing an order. By completing a purchase or using any service provided through this Site, you acknowledge and agree to be bound by these Terms of Purchase, including the arbitration agreement and class action waiver described in our dispute resolution provisions.

1. General Eligibility & Compliance

By entering into this Agreement, you confirm that you are entering into a legally binding contract with the Company. You represent and warrant that you: (1) are at least 18 years old; (2) have the legal capacity to enter into this Agreement; and (3) are not prohibited by any applicable law from using our services or purchasing products from this Site.

You agree to purchase and use all products and services in accordance with this Agreement and all applicable local, national, and international laws, rules, and regulations (“Laws”). It is your responsibility to ensure that any product ordered from our Site may be legally delivered to and used in your destination country or region. Please note that phone calls, emails, and other communications with the Company may be monitored or recorded for quality control and customer support purposes.

2. Privacy Policy Updates

Our practices regarding the collection, use, storage, and protection of personal information are explained in our Privacy Policy. By using this Site or placing an order, you consent to the processing of your personal information, whether collected through the Site, email, phone, or other communication channels, in accordance with that policy.

The Company reserves the right to update or revise its Privacy Policy at any time. Any changes will be posted on the Site. Your continued use of the Site after such updates are published means that you accept the revised Privacy Policy.

3. Purchases & Transaction Rules

Order Management & Cancellations

The Company reserves the right, at its sole discretion, to refuse, cancel, or limit any order under certain circumstances. This may include, but is not limited to, situations where products are out of stock, pricing or product information contains errors, an order appears suspicious or fraudulent, or where the Company determines that cancellation is necessary.

To protect our customers and our business operations, we may conduct verification checks before processing or shipping an order.

For orders that are canceled before fulfillment, you will either not be charged or will receive a refund for the canceled portion of the order. The Company also reserves the right to:

• Withdraw or modify any promotional offer at any time.

• Correct typographical errors, inaccuracies, or omissions.

• Update product prices, descriptions, specifications, images, or other content without prior notice, including after an order has been placed, acknowledged, or processed, except where prohibited by law.

Accuracy of Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, and related information on the Site are accurate and up to date. However, we do not guarantee that all information is complete, current, or free from errors.

If a product you receive materially differs from its online description, your available remedy is limited to the options provided under our return and refund policies.

“Quick View,” instant “Add to Cart,” and similar convenience features are provided to simplify browsing. For complete product details, including full descriptions, pricing, options, and specifications, please review the individual product page before placing your order.

Pricing Discrepancies

We aim to display correct pricing at all times, but errors may occasionally occur. The Company reserves the right to refuse or cancel any order placed for a product listed at an incorrect price due to a system error, typographical error, or administrative mistake.

If this occurs, we will notify you by email. We also reserve the right to correct pricing information and retail price listings at any time.

Inventory & Availability

Product availability shown on the Site is provided as an estimate and does not guarantee immediate shipment. Inventory may change quickly, and a product marked as available may become unavailable before your order is processed.

If an item becomes unavailable after your order is placed, the Company may notify you by email, remove the unavailable item from your order, cancel that portion of the purchase, and issue any applicable refund.

4. Specific Disclaimers & Regulatory Obligations

In addition to the disclaimers and limitations stated in our Terms of Use, products and services purchased through this Site:

• May not include manufacturer warranties, even if such warranties are available through other sales channels.

• May not include technical support, extended service plans, or additional customer care programs.

• May not include user manuals, operating instructions, or safety warnings in your local language.

• May not meet every design standard, certification requirement, labeling rule, or regulatory requirement in your local jurisdiction.

• May not be compatible with local electrical voltage, plug type, or current standards, and may require the use of converters or adapters.

You are responsible for reviewing product details before purchase and confirming that the product is suitable for your intended use and can be lawfully imported, received, and used in your country or region.

5. Taxes, Customs & Duties

Payments made at checkout may include applicable sales taxes or estimated charges where required. However, you remain responsible for any additional import duties, customs fees, clearance charges, sales or use taxes, value-added taxes (VAT), tariffs, or other charges imposed by the destination country or region.

These fees are separate from our product prices and shipping charges and are not controlled by Ovelnara Storia. Failure to pay customs or import fees may result in delivery delays, package return, or package abandonment, for which the Company is not responsible.

Contact Information

For questions regarding these Terms of Purchase, please contact us at:

Email: support@ovelnarastoria.com

Legal Entity: HONGKONG COSONIC LIMITED
Business Address:
ROOM S116, 2/F, THE CAPITAL, 61-65 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HONG KONG